TERMS & CONDITIONS

T&C's FOR CARDHOLDERS

Definitions

Businesses: The businesses who have signed up with Us to provide You with discounts on their services
We/Us/Our: Wichcard Card Limited (Co. No. 12645484) whose registered address is at 35 Arnold Court, Winnington, Northwich, Cheshire. CW8 4UB
Card: The card issued by Us entitling You to discounts with our participating partners
You/Your: An individual who has purchased a Card pursuant to these terms and conditions

Application:

These terms and conditions govern Your use of the Card issued by Us. Please read the terms and conditions carefully. By purchasing a Card You agree to be bound by the terms and conditions below. We reserve the right to take any appropriate action deemed necessary if You breach these terms and conditions including cancelling Your Card without notice.

Our Services:

Current participating Businesses and offers are advertised on Our website but these may vary from time to time. Whilst We endeavour to update Our website regularly We cannot be held responsible if You cannot claim an advertised discount. Please refer to www.wichcardnothwich.com for the current discounts and venues and check directly with participating Businesses to avoid disappointment.

Cards cost £40 for 12 a months (1 year) membership which runs from July 2020 – 31st July 2021.

Once ordered Your Card will be posted to you within 7 working days. If you have not received your Card within 10 working days of purchase please email info@wichcardnorthwich.com and a replacement Card will be issued.

The Card is issued by Us and remains Our property at all times. We may, at our sole discretion, refuse to issue a Card and may withdraw Your Card at any time.

Use of Card:

You may only request one Card. The Card may only be used until the expiry date stated on the Card and can only be used by You once in any transaction. You should inform a participating Business that You wish to use the Card prior to purchase and certain Businesses and offers may require pre-booking.

Cards are non-transferable and so cannot be used by either friends or other third parties, apart from direct spouse or partner. Cards may not be re-sold. We accept no liability for lost, stolen or damaged Cards. In the event of a lost, stolen or damaged Card, please Contact Us and We will create You a duplicate Card at a cost of £20.00 per Card.

Discounts may not be redeemed for cash and the Card cannot be used in conjunction with any other promotions being offered by the participating Business.

You must be 16 years old to hold a Card.

Your Behaviour:

You are expected to behave in a responsible and respectful manner when visiting participating Businesses and when using the Card. In the event of damage to premises or other losses caused by You to participating Businesses, We will co-operate with the participating Businesses and you consent to us sharing Your contact details with the Business in these situations.

Consumer Rights:

We offer a 14 day cooling off period from the date of receipt in which You can cancel Your Card and request a full refund. The Card must be returned upon cancellation before any refund can be authorised. We cannot be responsible for any postage costs in returning the card.

After this period You have the right to cancel the Card at any time however a refund will not be issued.

Our Liability:

We work with Businesses to secure discounts for You on services provided by those businesses. Any transactions that take place between You and a Business are conducted with the Business directly and We are not a party to the contract formed between You and the Business. In the event of any dispute or complaint as to the service or goods provided by the Business, or any other claims or disputes, these should be raised by You directly with the Business concerned.

Whilst We only partner with Businesses We consider reputable and trustworthy We are not a vetting organisation and take no responsibility for the quality of goods and services they provide. It is Your responsibility to use Your own judgment in this respect.

Use Of Your Personal Data:

By registering for a Card You will be asked to provide certain personal information, including your name, mobile telephone number, email address, postal address and date of birth. This information is required in order for Us to perform Our obligations pursuant to Our contract with You.

We do not share Your personal data with third parties save where required to do so by law, to perform Our obligations to You (for example, We will send Cards out using Royal Mail and will necessarily need to share Your name and address) or as otherwise provided in these terms and conditions (in particular see “Your Behaviour”). We will store Your personal data on Our internal electronic storage which will be password protected.

We will notify you when Your Card is about to expire, giving you the option to renew Your Card.

General:

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous correspondence or discussions.

We reserve the right to alter or amend these terms and conditions at any time without giving notice to You. You should refer to Our website for the prevailing terms and conditions at any given time.

We reserve the right to withdraw the Card scheme or to add or remove participating Businesses at any time.

These Terms shall be governed and construed in accordance with the laws of England and Wales and any disputes howsoever arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

T&C's FOR PARTNERS

Definitions

Business: A business which has signed up with Us pursuant to these terms and conditions to provide Our Cardholders with discounts on the Business’ goods or services
We/Us/Our: Wichcard Limited (Co. No. 12645484) whose registered address is at 35 Arnold Court, Winnington, Northwich, Cheshire, CW8 4UB.
Card: The card issued by Us entitling the Cardholder to discounts with participating Businesses
Cardholder: An individual holding a valid Card.
Scheme: The scheme pursuant to which Businesses agree to provide Our Cardholders with discounts on the Business’ goods or services.

Application

By registering to participate in Our Scheme You agree to be bound by the terms and conditions below.

Our services

We provide Cardholders with discounts at participating Businesses. There is no fee for participation in the Scheme by Businesses, unless you wish to have exclusivity within your sector there is a fee which can be discussed with us prior to signing up to Wichcard.

Membership

Membership is open to businesses in Northwich and the surrounding areas who provide goods and services to the public. We reserve the right to refuse membership to any business at Our sole discretion.

By registering as a Business You confirm that

You accept these terms and conditions.

You agree to provide true and accurate information when registering and advertising on Our website and to keep us informed of any changes to that information.

We shall allow You to advertise Your Business and the relevant discount being offered to Our Cardholders on Our website and We will provide direct links to Your website. You may offer such discount as You decide.

You are responsible for ensuring that any material provided by You is correct and complies with any applicable laws and in particular you confirm that You own any intellectual property in the advertising material including any logos and content. We will endeavour to upload any new material promptly.

You shall promptly notify Us of any changes to Your contact information or the terms of any discount being offered so that Our website may be updated.

You shall honour an advertised discount to any Cardholder producing a valid Card provided that the Card is within the expiry date indicated on the Card and the Cardholder has complied with any terms You have advised Us of.

You may terminate Your association with Us at any time by giving Us 45 days’ notice that you wish to withdraw Your details from Our promotions. This gives Us the opportunity to update Our website and ensure that any of Your details are removed from Our systems.

We reserve the right to withdraw, or make changes and corrections to Our services at any time.

As a participating Business We grant You a non-exclusive free licence to use Our logo for the duration of Your membership with Us. On termination of our relationship You shall remove all reference to Wichcard Limited and Us, and any copies of Our logo on Your website or other marketing materials.

The parties agree not to make disparaging or defamatory comments about each other in any circumstances.

Liability

The purpose of the Scheme is to offer great benefits to Cardholders whilst at the same time working with Businesses to increase footfall and associated revenue. We do not however guarantee any increase in footfall or associated revenue and accept no liability in this regard.

When entering into a contract with a Cardholder to provide services or goods You do solely with the relevant Cardholder and any claims or disputes shall be with the Cardholder directly. We accept no liability for any losses or damages suffered by You as a result of Your provision of goods or services to the Cardholder. You shall ensure that You have adequate public liability insurance at all times.

General

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous correspondence or discussions.

We reserve the right to alter or amend these terms and conditions at any time giving 30 days notice to You. You should refer to Our website for the prevailing terms and conditions at any given time.

We reserve the right to withdraw the Card scheme or to add or remove participating Businesses at any time.

These Terms shall be governed and construed in accordance with the laws of England and Wales and any disputes howsoever arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

​PRIVACY & SAFETY​

 Wichcard Limited Privacy Policy

 

Our contact details

Name: Wichcard Limited

Address: 35 Arnold Court, Winnington, Northwich, Cheshire, CW8 4UD

Phone Number: 07932559978

E-mail:info@wichcardnorthwich.com

Who we are

Northwich's first and only lifestyle and benefit card.

With over 50 businesses on board, Wichcard entitles you to a wide variety of discounts and offers at local businesses right here in Northwich.

Your personal data – what is it?

Personal data is information relating to natural persons who can be identified or who are identifiable, directly from the information in question, or who can be indirectly identified from that information in combination with other information.

The General Data Protection Regulation (GDPR) and Data Protection Act 2018 governs the use of personal data. GDPR defines personal data as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identified such as name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

The type of personal information we collect

We currently collect and process the following information:

  • Name

  • Address

  • Email address

  • (are you collecting and storing bank details)

How we get the personal information and why we have it

Data captured through Our Contact Forms will be used to contact you in order to respond to your enquiry. A backup of your data will also be stored in the database of our website. Only authorised individuals will be able to access your data, and it will not be disclosed to third parties. If you would like your data to be removed in advance of 30 days, please contact us.

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). We use this service on our website to collect standard internet log information and details of visitor behaviour patterns. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This information is only processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website. Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Website Cookies

Cookies are small data files that are placed on your computer as you browse our website. Most websites do this too.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page

  • remembering information you’ve given (eg your postcode) so you don’t need to keep entering it

  • measuring how you use the website so we can make sure it meets your needs

Our cookies are not used to identify you personally. They are here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • In order to process your Wichcard order

  • Manage any enquires

  • Provide you with information about our products and/or services that you have enquired about.

We will use your information that you have given to us for:

  • For administrative and identification purposes

  • To operate the Wichard Limited Website and deliver the services that individuals have requested such as processing your Wichcard order, managing enquiries and providing you with updated information about or products/services.

Your personal data will be treated as confidential and will only be shared and used within Wichcard Limited for legitimate purposes. Your data will not be shared with any third parties. We will only share your personal data with third parties with your prior consent. Your personal data will not be sold to any third parties.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting info@wichcardnorthwich.com

  • We have a legal obligation. The processing is necessary for us to comply with the law.

How we store your personal information

Your data is securely encrypted by SSL and password and securely held on a server. Our website server is protected and daily scanned for malware and viruses – this service is provided by our website host Wix.com. We do not store any credit/debit card details. This website is fully SSL Encrypted meaning all your data is securely encrypted when entering, accessing and storing. All data and traffic on this site is handled via HTTPS. For further information please review Wix.com privacy policy:

https://www.wix.com/about/privacy

We will keep your personal information for up to one month if you do not decide to proceed with our services and do not opt-in to receive marketing information from us. If you do become a customer/client of ours, we will store your data for up to one year from the date of the latest purchase of our services. If you do choose to opt into our marketing, we will continue to contact you via email until you opt out. All of our emails contain an unsubscribe link.

All emails etc will manually be deleted from out mailbox and website secure storage system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@wichcardnorthwich.com if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@wichcardnorthwich.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

PAYMENT METHODS​

​- Credit / Debit Cards
- Paypal

© 2020 by WICHCARD

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